In partnership with award winning customer service charity bss, 3SC has devised the technology for a complete system that enables support for high quality delivery performance in the Access to Work Assessment programme and takes the sector forward in a delivery market where CSO support skills will make a marked impact on successful outcomes. The system has been bespoke for the whole assessment journey, from assigning the assessor through to confirmation of DWP approval on submission of assessor’s reports.
Dennis Dearden, Director of Sales and Marketing at AbilityNet, one of the organisations working in collaboration with 3SC to deliver the assessment programme on a local level within Wales, spoke recently about the difference the system has made, ‘Using the portal that 3SC has built to enable the delivery of this programme has meant we at AbilityNet can work with a greater efficiency than ever before in delivering this kind of support. The fact that the system is bespoke and cloud-based means all the boxes are ticked around security measures, which for us is an immense advantage’, he said.